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How bay101 Handles Your Personal Information

Your account data — including identity details, payment method choices like PayPal, Venmo, and Play+, and browsing behavior — is handled with clear rules about what we collect and why.

No data sold to third partiesPayPal, Venmo, Play+ transaction privacyAccount-level data controlState-law compliant where applicableDirect deletion and access requests accepted
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bay101 How bay101 Handles Your Personal Information
DATA HANDLING IN PRACTICE

How We Protect and Manage Your Information

Privacy at bay101 is operational, not just a posted document. Data protection runs through every part of how your account functions — from the moment you verify your identity to how your PayPal or Venmo withdrawal is processed and logged. Below are the four areas we actively manage to keep your information secure and under your control.

Account Security

We use multi-factor authentication and session-timeout controls on every account. Suspicious login attempts trigger an automatic review before access is restored, protecting your stored payment details.

Cookie Controls

Cookies track session behavior and site preferences — not your payment credentials. You can manage non-essential cookie categories through the consent banner shown on your first visit.

Data Retention Policy

Active account data is retained while your account is open. If you close your account, we keep only what state law requires and delete the rest on a defined schedule.

Third-Party Sharing

We share data with identity verification vendors and payment processors — including those handling Play+ prepaid transactions — under strict data-use agreements. No sharing for advertising purposes.

REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you have a question about how we use your personal information, want to submit a data access or correction request, or need to flag a concern about your account's privacy settings, our support team handles these directly. Requests related to PayPal or Venmo payout history and Play+ transaction records can also be routed through the same channels. We aim to acknowledge every data-related inquiry and provide a substantive response within the timeframe required by your state's applicable privacy law.

Team online

Live Chat

Reach us through the live chat window in your account dashboard to ask about data access, correction requests, or account privacy settings.

Email Support

Send written data requests — including deletion or portability asks — to our privacy inbox. We confirm receipt and respond per applicable state-law timelines.

Account Settings

Some data preferences — like communication opt-outs and cookie controls — can be managed directly inside your account settings without contacting support.

Common Questions About Your Privacy Rights

These are the questions we hear most from account holders about how their personal data is handled, stored, and shared on bay101. Each answer reflects our actual practices, not boilerplate.

We collect your name, address, date of birth, email, state of residence, and the payment method you link — such as PayPal, Venmo, or a Play+ prepaid card — to verify your identity and process transactions.

No. We do not sell your personal information. We share data only with service providers like identity verification vendors and payment processors, under written agreements that restrict how they use it.

Submit a written request through live chat or our privacy email inbox. We'll confirm receipt and provide the data in a readable format within the timeframe your state's privacy law requires.

Yes. You can request deletion through our support channels. We'll remove your data except where state law or financial regulations require us to retain specific transaction or identity records.

Payment credentials are handled by the respective payment processors — PayPal and Venmo — and are not stored on our servers in raw form. We only retain transaction reference data needed for account history.

Certain rights — like the right to know, correct, or delete data — vary by state law. California residents, for example, have specific rights under state privacy legislation. Access depends on where local law permits.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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